Returns & Exchanges
At The Elite Heritage, we strive for perfection in every stitch; however, if your curated piece does not meet your expectations, we offer a seamless 30-day return and exchange window. We ensure that our sophisticated clientele experiences a return process as refined and effortless as our fashion collections.
Initiate Request
Log in to your member portal and select the order you wish to return to receive a digital return authorization and pre-paid shipping label.
Prepare Package
Place the unworn items with original designer tags and security seals intact back into the signature Elite Heritage protective packaging.
Ship Items
Affix the provided shipping label to your package and drop it off at any authorized courier location or schedule a complimentary premium pickup.
Quality Inspection & Refund
Once our atelier confirms the condition of the garment, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing